Shipping policy

Shipping Policy

Thank you for shopping with Super Tea and Food Products. We want to ensure your order reaches you as quickly and safely as possible.

Shipping Locations

We currently ship within Australia only.

Processing Time

Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates and Delivery Times

Express Shipping — $10.00 AUD (1–4 business days)

Standard Shipping — $5.00 AUD for orders under $60.00 AUD (2–8 business days)

Free Standard Shipping — on orders $60.00 AUD and over (2–8 business days)

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delayed or Lost Parcels

If your parcel is delayed or lost, please contact us at superteaandfoodproducts@gmail.com and we will do our best to assist you.

Contact Us

For any shipping enquiries, please contact us at superteaandfoodproducts@gmail.com